Last updated: November 15, 2026

United States shipping only

PAW CARES accepts shipping addresses in the United States only. We do not currently ship to Canada or other countries. All prices and shipping charges are in United States dollars (USD).

Shipping charges

Standard shipping is $7.99 USD for the Buy 1 gel offer. The Buy 2 Get 1 and Buy 3 Get 2 gel offers include free standard shipping. Any applicable taxes and the final shipping charge are shown at checkout before payment.

Processing and delivery

In-stock orders are normally processed in 2–4 business days. Estimated delivery is 8–12 business days after dispatch. Weekends and public holidays are excluded. Carrier delivery estimates are not guarantees.

Pre-orders and shipping delays

When a product is offered as a pre-order, the estimated dispatch timing shown at purchase applies instead of the in-stock processing time. Pre-orders are charged at checkout. If we cannot ship within the promised period, we will notify you with a revised estimate and the option to consent to the delay or cancel the unshipped order for a full refund. Contact us if you need to cancel an order before dispatch.

Tracking

We email tracking information after dispatch. Allow 3–5 business days for carrier updates. You can also visit our Track Your Order page.

Lost orders and address corrections

If your order has not arrived within 30 days of dispatch, contact us so we can investigate and arrange a replacement or refund. Check your shipping address carefully; contact us promptly if it needs correcting. Changes may not be possible after dispatch.

Contact

PAW CARES
14229 SW 111th Terrace, Miami, FL 33186, USA
+1 (305)-203-3477
support@pawcareslabs.com

Monday to Friday, 9 a.m.–5 p.m. EST.